Apple & Bee Pre-Order Terms & Conditions
Updated July 2022
- Once we receive your pre-order, you will be emailed a unique voucher code which can only be redeemed on our website by you for 100% of the value of one of our 'Order of the Day' or 'Welcome to our Wedding' signs.
- If you change your mind and would like to cancel your pre-order before you place your final order, we will happily give you full refund if you let us know within 6 months of your pre-order date.
- If you change your mind and would like to cancel your pre-order before you place your final order, we will happily give you 75% refund if you let us know between 6 and 12 months of your pre-order date.
- If you change your mind and would like to cancel your pre-order before you place your final order, we will happily give you 50% refund if you let us know after 12 months of your pre-order date.
- If you change your mind and would like to cancel your order after we have produced any 'proofs' (3D or Black and white) of your personalised design, then we will happily refund 25% of your order total.
- If you change your mind and would like to cancel your order after manufacturing has begun, then unfortunately we will be unable to offer any refund.
- The price you pay for your pre-order is indicative of current prices (at the time you place your order). As long as we receive all the details we need to draft and make your sign within 12 months of your pre-order, we promise we will not charge any additional fees should the cost of your chosen design go up between now and then. Please note that the voucher code we will send is only valid for 12 months.
- If your voucher code is close to expiring (or has already expired), and you’re still not in a position to place your final order, then drop us a line by email and we will send you a new code to use. Please note we reserve the right to charge an additional fee if our prices have increased since you placed your original pre-order.
- Depending on your requirements, there may be further charges for services such as custom colours and bespoke design work, but we will always let you know of these in advance and before we start work on your design.
- Any additional fees are required to be paid before manufacture begins.
If you agree to these terms and conditions, please tick the box above when you place your pre-order.